We ship roof top tents to Alaska by freight, but only to two cities: Anchorage and Fairbanks. Your tent is delivered to the Span Alaska freight terminal in the city closest to you. From there, you pick it up or schedule delivery to your address. Shipping is a flat $800 plus applicable taxes.
Quick facts
Where we ship: Anchorage and Fairbanks only
Delivered to: The Span Alaska freight terminal (not your home)
Shipping fee: $800 flat rate, plus applicable taxes
Leaves our warehouse: Within 24 to 48 hours
Delivery to the terminal: Up to 2 weeks
Expedited shipping: Not available
After it arrives: You pick it up, or schedule forwarding to your address
How it works
Place your order. Enter your own Alaska address at checkout. We choose the Span Alaska terminal closest to you, Anchorage or Fairbanks.
We ship it. Your tent leaves our warehouse within 24 to 48 hours.
It travels by freight. Your tent goes to the Span Alaska terminal. This can take up to 2 weeks.
You get notified. You will get an automated email from us that says your tent was delivered. This means it has arrived at the Span Alaska terminal. Span Alaska will also contact you, using the contact details we gave them, when your tent is ready for pickup.
You get your tent. Pick it up at the terminal, or contact Span Alaska to schedule forwarding to your address.
Do you deliver to my home in Alaska?
No. We only deliver roof top tents to the Span Alaska freight terminal in Anchorage or Fairbanks. After your tent arrives at the terminal, you can pick it up yourself or schedule forwarding to your address. Forwarding is arranged and paid for by you.
Why do you only ship to Anchorage and Fairbanks?
Freight to other places in Alaska can be very expensive. Delivering to the two Span Alaska terminals lets us keep our shipping fee flat and predictable at $800.
What does the $800 shipping fee cover?
It covers freight from our warehouse to the Span Alaska terminal in Anchorage or Fairbanks. It does not include forwarding from the terminal to your address.
How do I pick up my tent at the terminal?
Span Alaska will contact you when your tent is ready for pickup. You can also call the terminal to arrange pickup. Have your PRO number ready. This is the freight tracking number for your shipment. A roof top tent box is large and heavy, so ask Span Alaska what equipment you will need.
Are there storage fees at the terminal?
Span Alaska gives you 5 free days of storage after your tent is available for pickup. This includes weekends. After 5 days, the fee is $11 per day per pallet space. We suggest picking up your tent as soon as you can.
How do I contact the Span Alaska terminal?
Anchorage: 6128 Electron Drive, Anchorage, AK 99518. Phone 907-349-3606. Monday to Friday, 8:00 a.m. to 5:00 p.m.
Fairbanks: 770 Old Richardson Highway, Fairbanks, AK 99701. Phone 907-451-1184. Monday to Friday, 8:00 a.m. to 5:00 p.m.
Span Alaska toll-free: 1-800-257-7726
How do I get my tent delivered to my address?
Call the Span Alaska terminal in your city to schedule delivery from the terminal to your address. In Anchorage, call 907-349-3606. In Fairbanks, call 907-451-1184. Span Alaska will give you a delivery date and tell you if a residential delivery fee applies. The driver leaves your tent at the driveway. Span Alaska does not deliver inside your home and does not take away packaging or pallets. This cost is separate from our shipping fee.
How much does forwarding cost?
We cannot give a price. The cost depends on your location and the delivery method. To get a quote, email the Span Alaska rates team at [email protected] or call them at 253-395-7726. We suggest asking for a quote before you order, so there are no surprises.
How long will it take to get my tent?
Your tent leaves our warehouse within 24 to 48 hours. Delivery to the Span Alaska terminal can take up to 2 weeks. Expedited freight is not available. Forwarding time after that depends on Span Alaska.
Can I ship my tent to another Alaska city or directly to my home?
No. Roof top tents ship by freight to the Anchorage or Fairbanks Span Alaska terminal only. We cannot ship tents to other Alaska cities or directly to home addresses.
Can I change my delivery location after my order ships?
If an address change is needed after shipment confirmation, any reconsignment or holding fees are the customer's responsibility. Please contact our support team as soon as possible if you need to change anything.
Can I cancel my order?
Yes. Please contact our support team to start a cancellation.
Before shipping: full refund. If your tent was already prepared for shipment, a 3.5% cancellation fee applies.
After shipping confirmation: a 30% fee applies to cover return freight, inspection, and restocking.
Refunds can take up to 10 days to process.
More details: Return and Cancellation Policy
What if my tent arrives damaged?
Inspect the box and tent when it arrives. Look for scratches, dents, or punctures, and take photos.
If the damage is severe, refuse the delivery so we can send a replacement.
Write all damage on the delivery receipt, even small damage. We need this to file a freight claim.
Submit the Roof Top Tent Shipping Damage Form within 48 hours. Include photos of the damage, the box, and the delivery receipt.
These steps apply at the Span Alaska terminal too. If your tent is damaged during forwarding to your address, contact us and we will help.
Is sales tax charged on my order?
Sales tax is based on your shipping address. Alaska tax applies to orders shipped to Alaska.
Can I buy from a dealer in Alaska instead?
Yes, you can ask an authorized iKamper dealer. Total Truck Alaska is an authorized dealer based in Alaska. Please contact them directly about availability, pricing, and delivery. You can also use our Dealer Locator.
Do accessories ship the same way?
It depends. Accessories ordered with your tent ship with the tent to the Span Alaska terminal at no extra shipping charge. Accessories ordered on their own ship by USPS or UPS ground, and the cost is based on weight and carrier. If you can only receive USPS, please contact our support team before you order. We can request USPS, but heavier items may cost more.
Need more help?
Contact our support team at [email protected] or through chat. We are happy to help.