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Rooftop Tents: 2-Year Limited Warranty
For 2 years from the date of purchase, iKamper will replace (at our discretion) defective parts at no cost to you. While we provide the replacement parts, installation is the customer’s responsibility.
This Warranty Covers:
Purchases made directly from iKamper.com or from an authorized iKamper dealer
“Garage Sale” tents sold at our Kent, WA showroom—with limited exclusions noted at time of purchase
Please Note:
Proof of purchase is required for all warranty claims.
Products not branded by iKamper are covered by the manufacturer’s own warranty.
Second-hand purchases are not eligible for warranty coverage.
What’s Not Covered:
UV damage to fabric or paint
Normal wear and tear or cosmetic blemishes from use
Accidental or intentional damage (misuse, abuse, etc.)
Damage from natural events (storms, wind, etc.)
Cosmetic changes that don’t affect product function
Kitchen Systems, Sleep Systems, & Rooftop Tent Accessories
All Kitchen Systems, Sleep Systems, and Rooftop Tent Accessories sold by iKamper are protected by a 1-Year Limited Warranty from the date of purchase.
During this 12-month period, if any part of the product is found to be defective due to materials or workmanship, we’ll repair or replace it at no cost to you (at our discretion). While we’ll provide any necessary replacement parts, customers are responsible for installation and any associated labor.
This Warranty Covers:
Defects in manufacturing or materials
Products purchased directly from iKamper.com or an authorized iKamper dealer
Items used under normal, intended conditions
This Warranty Does Not Cover:
Normal wear and tear from regular use (e.g. scratches, fading, fabric pilling, Ultra-violet (UV) damage to fabric or paint)
Damage caused by misuse, abuse, or modification
Cosmetic changes that do not affect functionality
Damage caused by weather, natural disasters, or accidents
Products purchased second-hand or from unauthorized sellers
Whether you're cooking under the stars or getting cozy for the night, we want you to feel confident in the reliability of your iKamper gear. If you ever run into an issue, please don’t hesitate to reach out and submit a warranty claim—we’re here to support your adventures.
Warranty Issues Outside of the US or Canada
Our team supports warranty issues for the US and Canada only. For issues outside of those countries, please contact the distributer or a dealer in your country. You can find local distributors and dealers using our dealer locator.
How to Submit a Warranty Claim
To start a warranty claim, please complete our Warranty Form at the bottom of this page. Once submitted, our team will review the details and respond as quickly as possible. Due to the complexity of certain claims, please allow up to 10 business days for a response.